First and foremost, I want to sincerely thank you for your help in securing insurance for my rescue. It was an incredibly stressful situation when our previous insurance company dropped us—despite having just one claim in nine years! Instead of standing by us, they simply paid out and walked away.
The more I’ve learned about XINSURANCE, the more I appreciate your approach. Your philosophy—that it’s not a matter of “if” you need insurance, but “when”—truly resonates with me. For the first time, I feel confident that if we ever need you, your company would stand by us and fight for us. That level of commitment is rare in the insurance world, and I’m incredibly grateful for it.
– Gwen D.
XINSURANCE stepped in and provided high-quality coverage for my adventure tourism paragliding business here in TN. This was during a time when the market had hardened, leaving many operators without insurance choices. This resulted in the unfortunate closure and exit from the business for some. Fortunately, XINSURANCE offered a policy that gave me the confidence and ability to stay open and prosper. Throughout my journey, XINSURANCE has been there with prompt answers and an always-accessible staff—including the CEO, Rick Lindsey, who always has time to chat with me, even though I am one of their smallest accounts. I know I am in good hands with the XINSURANCE team, who always has my back.
One of the best aspects of XINSURANCE is how the team truly cares and treats you like family. When something arises, their proactive actions bring positive results that eliminate potential lawsuits before they materialize.
When an issue arises, I know that reaching out to my XINSURANCE team will always yield favorable outcomes and a supportive team that ensures me and my staff are covered and protected for the work we do in promoting paragliding and ultralight aviation in Tennessee.
I understand that insurance can seem like a big, scary monster to some people because of the potential negative impact on their business. However, XINSURANCE has completely changed that perception for me. I now count my insurance company and their team as some of my closest friends and staunchest allies in business.
XINSURANCE is a trusted advisor who assists me in navigating these challenging times, where the cost of inadequate insurance could determine the fate of your future.
For an adventure tourism business like mine, there is only one choice for insurance coverage. Other companies that claim to offer insurance for my industry simply do not measure up in terms of cost versus coverage, and as a business owner, that is just not acceptable.
– Dave H.
I’m amazed at how quickly your team got on my application, sent it back asking for corrections then jumped on it again, then did the filling with the PUC. I have been working with Aetna I am on week 3. I still don’t get why all the other companies couldn’t get it done. Have a great weekend!!
– William S.
It’s an honor to be insured by such amazing company with great employees to me that is one of the biggest things I look for. Your employees have showed that to me as I shopped for insurance and found the best carrier. Thank you for all you do and again it’s been a pleasure doing business with you. Safe and sound security services LLC.
– Vinny N.
When our firm needed a premier general liability policy for a high-risk industry, we discovered XINSURANCE. Cindy, our assigned field underwriter, has been an outstanding partner from day one. Beyond securing an excellent policy, Cindy’s professionalism and customer service made the entire experience enjoyable. We look forward to continuing our relationship with XINSURANCE for years to come!
– David L.
Hi I’m just letting you know that I had the best experience with your team. Melanie and Brock was a great help and if I could rate them they would be a 12 out of one through 10. Brock was so patient with me he was amazing and Melanie she’s just the sweetest person ever. They were both really kind and patient. They have great customer service. Bailey also helped me add one of my dogs to a policy and he was really patient to and kind and very helpful. I would recommend you guys to anybody just for the customer service that I had experienced. Brock helped me through getting my first policy with my dog. Dawn was very fast and efficient. You have a great team working for you. I am happy that I had found your company.
– Kimberly H.
Hello, just wanted to leave a quick review for my man Zane Lindsey who absolutely took care of all my problems promptly and without any hesitation whatsoever. Answered every call from 6am-11pm never once gave me any grief for it. This man saved my dog and therefore saved me so I just wanted to mention how grateful I am. Thank you!
– Clayton P.
Straight to the point, not something you would expect when shopping for a commercial liability for ski rental business
– David H.
I was having trouble finding coverage for my RV and am so grateful to have found XINSURANCE. Due to a previous claim, my provider was no longer able to offer the coverage I needed for my 35ft School Bus RV Conversion. After contacting companies that cover standard RV’s, I was still having no luck. Then after multiple Schoolie forum discussion searches, I was finally referred here.
The customer service I received from the underwriter Bailey Giles was excellent from beginning to end. He was helpful, thorough in explaining my options, friendly, and he answered all my (many) questions in a timely manner while walking me through the process. I called on a Friday and I was able to bind my policy in a matter of days. I highly recommend XINSURANCE to anyone needing specialty coverage. Thanks again!
– Karin C.
They have great customer service
They answered my questions and helped me out when I needed it
They answered my questions and helped me out when I needed it
– Gloria S.
Great resource for insuring your pets when your homeowners insurance won’t!
– Greg H.